Use Stripe Card Element OR Stripe Payment Element ? Explanation

Open on Drupal.org →

Created on 19 June 2024, 6 months ago

I get several issues if I use Card Element or Payment Element gateway. What should we use to simplify the payment gateway setup?

#1
With both gateways I cannot reuse a card registered on an account because I get the following error: "Invalid parameters were supplied to Stripe's API" / The `payment_method` parameter supplied pm_XXXXXXX belongs to the Customer cus_YYYYYYY. Please include the Customer in the `customer` parameter on the PaymentIntent.....
I see this post : https://www.drupal.org/project/commerce_stripe/issues/3123333 → , But with no clear solution given...
My site is in French language. Only FR language is configured no EN language.

#2
If I set a Stripe Element Payment gateway, it is impossible to add manually a payment method to my account. I get an 'access denied' error. The user have an admin role and all the permissions for that.
If I activate a gateway with Stripe Card Element, I can add a new payment method without problems. Is this normal?

Can you clarify the implementation of these Stripe gateways. Should we use one or the other to avoid problems? Do I need to set up specific elements in the online Stripe account?

I may also have incorrectly configured an element in my site...

Thank you for your responses and your help

p.s : my server run on TLS 1.3. And on the first payment (with Card Element or Payment Element) I encounter no problems, and the payment is made without problem.

💬 Support request

Status

Closed: duplicate

Version

1.1

Component

Stripe Checkout

Created by

🇫🇷France kumkum29

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Issue created by @kumkum29
Comment 6 months ago →
🇫🇷France kumkum29
Comment 6 months ago →
🇫🇷France kumkum29
Comment 6 months ago →
🇫🇷France kumkum29
Status changed to Closed: duplicate 6 months ago10:32am 19 June 2024
Comment 6 months ago →
🇮🇱Israel jsacksick
Closing this as a duplicate of #3123333: Error: Customer requested on payment throws InvalidRequestException → since the reported issue looks similar to the issue you've referenced.
Comment 6 months ago →
🇮🇱Israel jsacksick
@kumkum29: Stripe payment element is implemented as an offsite gateway, and does not implement the SupportsCreatingPaymentMethodInterface interface, which would is the reason why it's filtered out by the code I posted in the related Commerce issue.
This means we cannot tokenize payment methods from the user pages. I'm not sure if there is a technical reason behind it, but this explains why at least.
Comment 6 months ago →
🇫🇷France kumkum29
@jsacksick,

thanks for this reply.

Your explanation is clear and allows us to better understand the problem.

So it makes sense that we couldn't manually create a payment method on the user account.

The problem of reusing a registered card in user account may also be due to this type of gateway implementation...

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