- Issue created by @lindsay.wils
- 🇨🇦Canada lindsay.wils
I will add, according to this
https://developer.authorize.net/api/reference/responseCodes.html#search=...
"This error may occur for merchants on the HSBC or FDI Australia processors when setting validationMode to liveMode as these processors do not support authorization reversals. We recommend HSBC and FDI Australia merchants set validationMode to testMode instead."
But client has confirmed they are not on these processors.
- 🇨🇦Canada lindsay.wils
Another note to this, authorize.net is sending a test transaction email every time an order is sent and fails. But, it is set to Live mode at Settings > General Security Settings > Test Mode, and the Drupal payment settings are also set to Live.
- 🇺🇸United States joshuamaddux
We ran into the same issue. After many calls with Auth.net it looks like there is a bug in AVS (Address Verification Service).
https://community.developer.cybersource.com/t5/Integration-and-Testing/E...
I am reporting this issue to Auth.net as well as it looks like their AVS system maybe having issues.
- 🇨🇦Canada lindsay.wils
Thanks Joshua, glad it wasn't me just going crazy. This is so long ago now that I can't recall what was done as a workaround.