When setting a value in the field "send receipt copy to..." in my order type configuration, it's successfully saved. Then, when I make an order, the customer receives the receipt and there are no errors, but somehow, the address specified in the copy field doesn't receive the receipt. I noticed that when I do a dd($bcc); at line 63 of the file commerce/modules/order/src/Mail/OrderReceiptMail.php, it returns NULL. To pinpoint the issue, I went to the file commerce/modules/order/src/EventSubscriber/OrderReceiptSubscriber.php. I made a dd($order_type->getReceiptBcc());, the value is correctly set. I don't really know what is happening between the execution of these two files, but something is setting the "$bcc" variable's value to NULL. It may be another contrib module installed on the site or one of our custom modules. I also noticed that when the "$params" array in the file "OrderReceiptMail.php" contains a key 'bcc', sometimes, the copy isn't sent.
For a workaround to these issues, I made this patch that checks if the variable "$bcc" in the file "OrderReceiptMail.php" is null. If it is, it'll be re-set to the configured value in order type configuration. I also replaced the key 'bcc' by 'cc' in "$params" array.
If you're facing a similar issue, try this patch and let me know if it does the trick :)
Closed: cannot reproduce
2.33
Order
Perhaps the issue is due to the module you're using for sending emails? Are you using Symfony mailer? Might be a Symfony mailer bug then... Your fix doesn't look correct.
@Zilloww - thanks, the patch worked for me. I am using Drupal 10.3.0.
@jsacksick - yes, I am using Symfony mailer...