"Save preferences" doesn't work when no categories are selected and the withdraw feature is enabled

Created on 29 October 2023, about 1 year ago

Updated 14 November 2023, about 1 year ago

There's a critical bug that affects users having not opted into any category, when they later open the "Privacy settings" to adjust their consents.

Steps to reproduce

Install EU Cookie Compliance
Set consent method to "Opt in with categories"
Enable all three checkboxes for "Withdraw consent"
Create categories
Go back to the settings page and configure categories to you liking
Access a page where the banner is shown, (if necessary, clear the triade of cookie-agreed cookies) make sure no categories are selected in the banner chackboxes, and click "Save preferences"
Reload the page
Click "Privacy settings" and attempt to Save Preferences again

Expected result

The consent categories should be updated, and EU Cookie Compliance should load/run scripts as configured, banner should dock at the bottom/top of the browser window.

Actual result

Nothing happens when you click the "Save preferences" button

Drupal 7 affected

Drupal 7 is not affected by this bug

🐛 Bug report

Status

Active

Version

1.0

Component

Code

Created by

🇳🇴Norway svenryen

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Comments & Activities

Issue created by @svenryen
Comment about 1 year ago →
🇮🇹Italy valeriasalis
I have this problem too (Drupal 9.5.11).
Also, if you try to click on the "Withdraw button" after the steps you listed, it disappears.
Comment about 1 year ago →
🇺🇸United States sandra-resolute
I am having this same issue! Adding this plugin for a new site and I can not save the updates even though all required fields have been filled out. If this hasn't been resolved within a week I'll have to look for another plugin.

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