Update how drupal.org handles user accounts who fail validation

Created on 20 October 2023, about 1 year ago
Updated 12 December 2023, about 1 year ago

Problem/Motivation

Currently, accounts that fail validation are blocked after an hour of continuous validation failure. This leaves the only way for a user to have their account re-instated to be an email to help@drupal.org and B_man and fjgarlin are the only folks who can help.

Steps to reproduce

Create account with JS disabled and wait an hour.

Proposed resolution

Instead of blocking accounts, put up a more intrusive message (potentially an automatic redirect) with instructions on how to pass validation, and if validation continually fails pop up a text box asking about their intentions for the account they are creating where we will then take that input and send it to help@drupal.org in a format that facilitates easier resolution of their issue.

Remaining tasks

Code it up

πŸ“Œ Task
Status

Fixed

Version

3.0

Component

Code

Created by

πŸ‡ΊπŸ‡ΈUnited States B_man California, USA

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