Firewall false positives

Hi Maxmendez,

Let me start by saying that your message is more of a support request and not a bug and that you could read the documentation and in case of more help you could always drop us a line at:
https://www.spammaster.org/contact/
https://www.spammaster.org/documentation/

Regarding False positives:
1. You are using the same license in 2 websites. We clearly state that you should use a single lic per website to avoid conflicts. Make sure each website uses an unique license. You can login to Spam Master website to check your available lics and also the online firewall per website.

2. At least one of your websites in using cloudflare WAF (firewall). As we also state in the documentation that when using cloudflare CDN WAF services you should activate in Configuration -> Spam Master Settings -> Protection Tools Tab -> Extra Tools Tab -> Cloudflare CDN and WAF (should be On... only on the site behind cloudflare)

3. Talking specifically about the site behind cloudflare... how do you know it's not cloudflare creating false positives? Have you configured the WAF rules and checked cloudflare activity?

Start by logging in to our website with your email (m***v@m*******z.n*t):
1. Check your available lics
2. Assign an unique individual lic to each website
3. Check the spam master firewall logs for each website
4. If you find false positives please report us the Ip's or emails via contact form. Also, use the contact form if you need further help.

Thanks for comments, i'll do that.