Inconsistent reCAPTCHA v3 Scores for same User on same browser and system

Created on 12 September 2023, 10 months ago
Updated 25 October 2023, 8 months ago

Problem

We have identified an issue with reCAPTCHA v3 where the scores are not consistent for the same user on the same browser and system. This inconsistency is causing challenges in accurately identifying legitimate users and Bots.

Steps to reproduce

User A logs into the website on their Chrome browser.
The reCAPTCHA v3 score for User A varies between visits, even when using the same browser and system.

Expected Result

The reCAPTCHA v3 score for a legitimate user should be relatively consistent for the same browser and system.

Actual result

The reCAPTCHA v3 scores for the same user on the same browser and system are inconsistent, which makes it challenging to rely on the score as an accurate measure of bot detection.

🐛 Bug report
Status

Closed: works as designed

Version

1.8

Component

Code

Created by

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