- Issue created by @arnoldbird
- 🇺🇸United States cilefen
It’s probably the same platform issue causing 🐛 Media Name column of admin view has the wrong href Postponed: needs info . Not knowing anything about the platform it is difficult to offer advice.
- 🇺🇸United States arnoldbird
What kind of information would help? I have attached a screenshot showing what I see at /admin/content/media after uploading an image.
Thank you.
- 🇺🇸United States cilefen
Any information whatsoever about the platform would be good to know. What does the browser console log indicate? I suspect the platform may be very slow to generate thumbnails.
- 🇺🇸United States arnoldbird
I added some information about my environment to the end of the issue summary just now.
Nothing is showing up in the browser console. There are no errors. I also had a look at the Network tab of the Web Development Tools. I don't see anything notable there at any point during the file upload, nor when I save the form.
"I suspect the platform may be very slow to generate thumbnails."
No matter how long I wait, the thumbnail doesn't appear. I have verified the thumbnail file itself does appear in the file system immediately, in the correct location. That is, it appears immediately in sites/[my-site]/files/styles/thumbnail/public/[YYYY-MM]. However, the preview isn't displayed at /admin/content/media until I press CTRL+Shift+R.