Contrib.social

Error after upgrading to latest version

Open on Drupal.org →
Created on 5 June 2023, over 1 year ago
Updated 11 June 2024, 5 months ago

After upgrading to the latest version (8.1.3), Pantheon search stops working. No other configuration changes were made, just the upgrade to the latest version. This error is thrown in the logs:

Drupal\search_api_solr\SearchApiSolrException: Solr endpoint https://search-gateway-proxy-us-central1-b.svc.pantheon.io:443/ not found (code: 404, body: <html> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8"/> <title>Error 404 Not Found</title> </head> <body><h2>HTTP ERROR 404 Not Found</h2> <table> <tr><th>URI:</th><td>/solr/2fc57841-fec1-4b22-8937-3dc62a5cd5e8_test_coref6ccj/admin/system</td></tr> <tr><th>STATUS:</th><td>404</td></tr> <tr><th>MESSAGE:</th><td>Not Found</td></tr> <tr><th>SERVLET:</th><td>default</td></tr> </table> </body> </html> , message: Solr HTTP error: Not Found (404) <html> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8"/> <title>Error 404 Not Found</title> </head> <body><h2>HTTP ERROR 404 Not Found</h2> <table> <tr><th>URI:</th><td>/solr/2fc57841-fec1-4b22-8937-3dc62a5cd5e8_test_coref6ccj/admin/system</td></tr> <tr><th>STATUS:</th><td>404</td></tr> <tr><th>MESSAGE:</th><td>Not Found</td></tr> <tr><th>SERVLET:</th><td>default</td></tr> </table> </body> </html> ). in Drupal\search_api_solr\SolrConnector\SolrConnectorPluginBase->handleHttpException() (line 1039 of /code/web/modules/contrib/search_api_solr/src/SolrConnector/SolrConnectorPluginBase.php).

I also attempted to follow the Troubleshooting Indices linked from this module's index page, but it goes to a 404 GitHub link.

I can confirm Pantheon search is enabled on our account and our search version of 8 is on our pantheon.yml file.

Any help would be appreciated, search is currently not functioning on our site right now.

This is preventing us from searching on Pantheon, so any help would be appreciated

💬 Support request
Status

Active

Version

8.1

Component

Miscellaneous

Created by

🇺🇸United States tripodcreative

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Comments & Activities

  • Issue created by @tripodcreative
  • Comment over 1 year ago →
    🇨🇷Costa Rica kporras07

    Hi @tripodcreative!

    Could you please make sure you open a support ticket so that we can get some eyes on your site?

    Please make sure you include as much info as possible. Also, if there is some more info you can include in this space, that may also work.

    Thanks!

  • Comment over 1 year ago →
    🇺🇸United States tripodcreative
  • Comment over 1 year ago →
    🇺🇸United States tripodcreative

    Sorry - I inadvertently pressed save on the file attachment so it saved early. I've updated this issue with attachments and details, and I'll close the duplicate issue that posted after.

  • Comment over 1 year ago →
    🇺🇸United States tripodcreative

    I'm also getting errors related to guzzle:

    GuzzleHttp\Exception\RequestException: cURL error 3: (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) in GuzzleHttp\Handler\CurlFactory::createRejection() (line 201 of /var/www/html/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php).

  • Comment over 1 year ago →
    🇨🇷Costa Rica kporras07

    hmmm that error looks like a server issue but I don't think there have been any recent outages on the Solr service. Are you sure this is related to upgrading the module and not to any other config change or something? I would attempt to rollback the module update to confirm that this issue is coming from updating the module

  • Comment over 1 year ago →
    🇺🇸United States tripodcreative

    What's interesting is checking the link that the error says is a 404 is having connection issues - https://search-gateway-proxy-us-central1-b.svc.pantheon.io:443. Won't load up on my browser, says can't provide a secure connection. I wonder if that's the problem.

  • Comment over 1 year ago →
    🇨🇷Costa Rica kporras07

    That's part of how the connection is setup between the different servers in Pantheon. If you keep having issues with your search, for this specific case, I recommend you to contact support so they can get some visibility into your site. If support determines this is actually an issue with the module, they will provide some more info and we will be able to handle it here.

  • Comment over 1 year ago →
    🇺🇸United States tripodcreative

    @kporras07 - the more and more I look into this I think something is wrong on Pantheon. The dev + test envs have identical configs and databases, but it's broken on test but working on dev. I'm going to work with their team on this, and I will psot back here if I discover anything noteworthy.

  • Comment 5 months ago →
    🇵🇭Philippines danreb

    Hi @tripodcreative can you please update us if this issue has already been resolved, this thread is active for more than a year already and the latest version of the module is already in version 8.1.9

    Thanks

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