Error Message on OpenAI Prompt

I am unable to replicate. Unfortunately without an exception error string, I only have a few guesses...

• Is the API key entered the API key, or the org id? Some have mixed these up.
• Does your account have a credit card on file?
• Is the OpenAI network service having issues today?

Thinking about this comment:
"Is the API key entered the API key, or the org id? Some have mixed these up."

I went to the OpenAI API "Organization settings" and copied the Organization ID (as opposed to the the Name) and pasted that into the "Organization name/ID" field at /admin/config/openai/settings

Tested the Prompt page again and it worked fine. Changed it back to the Organization name and it failed again. So, it seems that the Organization Name does not work on this install.

Thanks!

The organization id is not the same as the organization name. It itself looks similar to the API key. While not explicitly required by the API, someday it may be.

I can confirm that just putting nothing in the "Organization name/ID" on the OpenAI Settings page also works fine. So, in summary, using the Organizational causes the reported error on this install, but entering the Organizational ID or nothing, works fine.

Thank you for your assistance.

Automatically closed - issue fixed for 2 weeks with no activity.