- Issue created by @juc1
- 🇷🇺Russia Ecwid
Hi @Juc1,
This is Ilnur from Ecwid by Lightspeed team.
Thank you for your report. We'll look into it.
Are there any errors in the browser console?
Regards,
- 🇬🇧United Kingdom juc1
@Ecwid
Yes console error =
Failed to load resource: the server responded with a status of 403 (Forbidden)
https://app.ecwid.com/api/v3/382XXXXXX/sso?token=secret_jPS5XV1MFReSSp4X...XXXXXX added by me for security
Thanks...
- 🇷🇺Russia makfruit
Hey @Juc1 ,
Sorry for the delay, Ilnur is out of the office for a few weeks. When he's back, he will look into it.
Meanwhile, can you try to disconnect your store from that Drupal site and connect it again? Also, it would be great if you try to replicate it in another browser or in an Incognito mode. My assumption is that the issue might be related to some glitch, which might be gone after reconnection.
Thank you,
- 🇬🇧United Kingdom juc1
@makfruit ok I have reconnected and that has fixed it, thank you...
- Status changed to Closed: cannot reproduce
over 1 year ago 4:30pm 7 August 2023 - 🇷🇺Russia Ecwid
Thanks for the report. We checked this problem and made sure that it was local.