Store dashboard /admin/ec-store is blank

Hi @Juc1,

This is Ilnur from Ecwid by Lightspeed team.

Thank you for your report. We'll look into it.

Are there any errors in the browser console?

Regards,

@Ecwid

Yes console error =

Failed to load resource: the server responded with a status of 403 (Forbidden)
https://app.ecwid.com/api/v3/382XXXXXX/sso?token=secret_jPS5XV1MFReSSp4X...

XXXXXX added by me for security

Thanks...

@Ilnur is there any update on this?

Thanks...

Hey @Juc1 ,

Sorry for the delay, Ilnur is out of the office for a few weeks. When he's back, he will look into it.

Meanwhile, can you try to disconnect your store from that Drupal site and connect it again? Also, it would be great if you try to replicate it in another browser or in an Incognito mode. My assumption is that the issue might be related to some glitch, which might be gone after reconnection.

Thank you,

@makfruit ok I have reconnected and that has fixed it, thank you...

Thanks for the report. We checked this problem and made sure that it was local.