Isolated Users Get Unsubscribed or Subscribed After User Feed Import

Created on 8 May 2023, over 2 years ago

Problem/Motivation

Have an issue on our intranet site where isolated user accounts get unintentionally subscribed or unsubscribed from a Mailchimp list after a feed of user data is run (Drupal Feeds module feed, runs daily, importing personnel data from our Workday system).

Steps to reproduce

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

🐛 Bug report
Status

Active

Version

2.2

Component

User interface

Created by

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Comments & Activities

  • Issue created by @TomBe
  • 🇺🇸United States aprice42

    @TomBe I understand this feels like a major issue, however this might be entirely to do with the way you have your system set up, so I am downgrading the priority to Normal until we know more.

    Can you please provide some additional details about:
    - How you have mailchimp configured, (details like which submodules are you using and what how do you have them configured).
    - What your Drupal Feeds is doing (saving user objects, setting specific values, etc..)?

    Then we can try to provide some support into how to fix this issue.

    Thanks!

  • Status changed to Postponed: needs info over 2 years ago
  • Status changed to Closed: won't fix about 2 months ago
  • 🇺🇸United States xenophyle

    Thanks for submitting this ticket — and sorry we didn’t get back to you about it sooner. We are cleaning up old issues and issue for old versions and are going to close this one. If this issue is still relevant for you, please re-open it and update the “Version” field, and include any updates to the behavior you are seeing. With a smaller issue queue, we’ll have an easier time getting back to you.

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