Wysiwyg not showing if only one format is selected

Created on 18 February 2023, over 1 year ago
Updated 25 October 2023, about 1 year ago

Hi I know the Wysiwyg not showing error seems to be an ongoing issue, but I have read as much about the issue as I can even googling for help before asking on here.

I can't work out why users on my site are able to see and use the wysiwyg but I am unable? I just get a blank box.

It's probably something simple because as I said other users have it working.

It used to work just fine, but now not.

In an attempt to fix the issue I've installed TinyMCE 4.9.1 but sadly still not showing for Admin?

I've cleared cache so many times.

I'm at a loss as to where it has gone wrong, I'm guessing I've accidentally clicked (or unclicked) something.

Thanks for your time

💬 Support request
Status

Postponed: needs info

Version

2.9

Component

User interface

Created by

🇬🇧United Kingdom Babymaggie

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Comments & Activities

  • Issue created by @Babymaggie
  • 🇬🇧United Kingdom Babymaggie

    After a lot of pulling my hair out I managed to resolve the issue.

    For anyone who might be struggling I will try to explain my fix.

    I thought it was something simple that I was missing and thankfully it was - Happy days!

    I went into the structure / content types / manage fields / types and clicked on manage fields.

    Found the field that I was expecting the Editor to show up on and clicked on Edit.

    Then clicked on Full HTML and Filtered HTML and clicked save.

    Went to configuration / Development / Performance and cleared all caches.

    Finally the editor shows up again for me.

    Hope this helps someone who may be struggling.

    All the best

  • Status changed to Fixed about 1 year ago
  • Status changed to Active about 1 year ago
  • 🇧🇪Belgium jelle_s Antwerp, Belgium

    I believe this is the same issue I'm experiencing:
    When only one format is selected for a field (and that format has a wysiwyg profile), the format select dropdown is not shown under a textarea. The wysiwyg module seems to expect it to always be there.

  • Status changed to Postponed: needs info about 1 year ago
  • 🇳🇴Norway steinmb

    There is a bug in the better_format module that prevented the editor from loading if only one format is available. If you use that module make sure your version of the module has that fix first.

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