Order completed after closing the Satispay page without paying

Created on 1 April 2022, over 2 years ago
Updated 11 July 2024, 5 months ago

The module is working fine, thanks a lot @bessone ;)

Problem/Motivation

During the check-out, the user is redirected to the Satispay page.
In this page, if the user clicks on the X (closing button) without paying, the user is sent back to Drupal and the order is set to "completed".
The order is stored correctly and the payment is set to "pending".

The user's intention here is to cancel the payment, not to complete the order without paying.

Steps to reproduce

  • Activate the module
  • Add the Payment Gateway
  • Proceed to the order and pay with Satispay
  • On the Satispay page: click on the X button (top left) without paying
  • Reach the order completed page

Proposed resolution

It would be nice to put back the order to the cart stage and present a warning message "Your payment failed, please try again".

Thanks a lot!

🐛 Bug report
Status

Fixed

Version

1.0

Component

Code

Created by

🇮🇹Italy Luca Cattaneo

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  • 🇮🇹Italy uccio Turin

    I am closing the problem, I have been using the module for a long time now and do not experience any problems.

    Version 2.0.0 uses a different authentication system for Satispay that cannot be backwards compatible.

    For those who are still using 1.x (Drupal 8) to uninstall the module and re-install it in version 2 proceeding to the new key exchange with Satispay.

  • Status changed to Fixed 5 months ago
Production build 0.71.5 2024