Mailchimp Contacts Getting Autoarchived

Created on 30 September 2021, almost 4 years ago
Updated 10 July 2025, 17 days ago

Problem/Motivation

After update to Mailchimp 8.x-1.12, contacts in Mailchimp are getting archived automatically. Mailchimp support says only that it is a third party integration, and Drupal is the only integration.

Steps to reproduce

Mailchimp subscription field added to user accounts on site. Was working fine till update to v 8.x-1.12, and then related contacts in Mailchimp started being archived. The entire user base gets autoarchived over about 24 hours. In Mailchimp we un-archive them, and then the whole process starts over. No indication or error on the site regarding this.

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

🐛 Bug report
Status

Closed: won't fix

Version

1.12

Component

General

Created by

🇺🇸United States kokamow

Live updates comments and jobs are added and updated live.
Sign in to follow issues

Comments & Activities

Not all content is available!

It's likely this issue predates Contrib.social: some issue and comment data are missing.

  • 🇺🇸United States xenophyle

    Thanks for submitting this ticket — and sorry we didn’t get back to you about it sooner. We are cleaning up old issues and issue for old versions and are going to close this one. If this issue is still relevant for you, please re-open it and update the “Version” field, and include any updates to the behavior you are seeing.With a smaller issue queue, we’ll have an easier time getting back to you.

Production build 0.71.5 2024