Unknown...everything

Created on 11 January 2021, almost 4 years ago
Updated 5 October 2023, about 1 year ago

Problem/Motivation

Having used metatag for several years, on multiple sites, without issue, somewhere in early December, one of my sites broke. We noticed following a Semrush audit that showed the site had no sensible metatags. On review, we identified that when attempting to edit metatags, all of the entries in:
- admin/config/search/metatags/config/

...showed as unknown (see image 1). We uninstalled and reinstalled the module, which restored sensible ("Global") naming, however after navigating to other parts of the site, at some (seemingly random) point this reverts back to unknown.

Further, if we attempt to edit the homepage settings:
admin/config/search/metatags/config/global%3Afrontpage

...we get: "The website encountered an unexpected error. Please try again later."

Steps to reproduce

This is difficult, because I don't know how it happened and can find very little by way of error logs.
I have multiple sites running on this server that are all working ok, so I don't believe it's a server issue.

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

💬 Support request
Status

Postponed: needs info

Version

1.27

Component

Code

Created by

🇬🇧United Kingdom andylarks

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  • 🇵🇰Pakistan Ahmed.Raza

    Hi I am facing the exact same issue where all the site tokens are messed up and also the metatag module page is showing all these metatags in pale yellow background. Previously they were all "Unknown" I cleared the caches and alteast their names came back but when I go ahead and edit any of these their entire form is gone and only "Save" and "Cancel" buttons are available.

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