Signup form only works on second try

Created on 5 January 2021, over 4 years ago
Updated 10 July 2025, 16 days ago

I have two signup forms for the same list on may pages of my website: One is in the footer of all pages, while the other displays higher up on pages with more content that require scrolling.

On the pages with two signup forms rendered, the one in the footer does not work properly on the first try: The placeholder text in the form field does not appear, and upon form submission the entered email address isn't successfully added to the list, nor does any message appear indicating success or failure. I don't see any errors in log or console.

But after submitting the form the first time, when the page reloads, the placeholder text appears and a second form submission is successful.

Does anyone have any idea what could be causing this or how to fix it?

I think this was also an issue on the 8.x version as I previously noticed the placeholder text was sometimes missing. I can't imagine how many email addresses were entered and not actually added to my list over the past year.

Thanks in advance!

🐛 Bug report
Status

Closed: won't fix

Version

2.0

Component

General

Created by

🇺🇸United States playful

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  • 🇺🇸United States xenophyle

    Thanks for submitting this ticket — and sorry we didn’t get back to you about it sooner. We are cleaning up old issues and issue for old versions and are going to close this one. If this issue is still relevant for you, please re-open it and update the “Version” field, and include any updates to the behavior you are seeing.With a smaller issue queue, we’ll have an easier time getting back to you.

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