Wrong amount and devided into two payments

Created on 24 December 2018, almost 7 years ago
Updated 18 August 2025, about 1 month ago

Hi there,
The modules worked fine for me for a few weeks now. Suddenly i have the following problem during checkout:

The order seems to go through without errors, i've checked the logs. But in Stripe only a fraction of the amount arrives. When i check the payment on the Payment page of the order, i can see that i now have two payments for each order, and only one of them, the second one is going through to Stripe. See attached example screenshot, where only the 50 Euro appear in Stripe.

I have been trying to figure out what might cause this but so far still no luck. I would be grateful for any hint someone might have on this.

Here some infos: I use the latest version of D7 and Commerce. The error appears both with stripe.js and Elements. I tried Stripe API version Latest Tested and Account Default with no difference.

πŸ’¬ Support request
Status

Closed: outdated

Version

3.0

Component

Miscellaneous

Created by

πŸ‡¦πŸ‡ΊAustralia kleinermann

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